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Emergency operation

If the process monitoring system detects a "defect" (= erroneous cycle) during the cycle, the control offers the option to continue working in a "defect mode" (emergency operation solution). This means that production can continue and be completed. In such a case, however, it is strongly recommended that you contact the VC999 Customer Service.

Contact us


Central customer service: 

+41 71 353 59 00

Immediate service and standby service:

+41 71 353 59 89

Technical customer service

Head of Sales: 

+41 71 353 59 09

Alain Rüegger

Email: 

info@vc999.ch