Privacy policy
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Responsible entity
Switzerland
VC999® Verpackungssysteme AG
Melonenstrasse 2
9100 Herisau / AR
Switzerland
Phone: +41 71 353 59 00
Email: privacy@vc999.eu
Privacy policy
The protection of your personal data is important to us. You can expect us to treat your data sensitively and with care and to ensure high data security.
This privacy policy applies to personal data that we have received from natural persons via different sources (websites, mobile apps, social media, customers, suppliers, business partners).
We collect, store and process your personal data – i.e. data relating to you – for the purpose of providing our services, for the development and maintenance of the customer relationship, for guaranteeing a high quality of service, for the security of operations and infrastructure, for invoicing and for marketing purposes. We store and process personal data in our own computing centers in Switzerland. -
Your consent
By using a VC999 website or providing your personally-related information in some other way (either directly to us or via third parties acting on our behalf), you declare that you agree with our privacy policy and consent to it. As soon as you have disclosed your data, you consent to the collection, use and disclosure of this data in accordance with this privacy policy.
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Scope and purpose of the collection, processing and use of personal data
We process personal data in order to fulfill our contractual performance obligations and to guarantee a high quality of service, for invoicing, for the maintenance of our customer relationship, to further develop our services, to guarantee the security of the company and infrastructure and to contact you. The data concerned is the data of our customers, suppliers, prospective customers and their employees. Furthermore, we store information about potential suppliers, potential customers, promoters and other business partners on the basis of our economic interests. The information is stored in a customer relationship management system ("CRM system") and, depending on the order, in our order data processing ("ERP system") and accounting systems.
The purposes of the data processing include customer acquisition, e.g. for the purpose of making contact, the maintenance of our relationships with customers, suppliers and other business partners, the provision of contractual performances, the provision of maintenance and support services, and invoicing for our performances.
The legal basis for the processing of your data is the fulfillment of a contract, whose contracting partner is you, or the execution of precontractual measures. If we store the data on account of a contractual relationship with you, these data will remain stored for at least as long as the contractual relationship exists and at the most for as long as periods of limitation for possible claims on our part are running or legal or contractual retention periods exist. -
Passing on to third parties
We will only pass on your personal data if you have expressly consented to this, if we are obliged by law to do so or if it is necessary within the scope of your use of the website or for the provision of any services requested by you.
If we use subcontractors to provide our services, we will take suitable legal precautions as well as appropriate technical and organizational measures to ensure that your personal data is protected in accordance with the relevant legal regulations. -
Storage and deletion of data
We process and store your personal data only for the length of time necessary to achieve the purpose of the storage or to the extent provided for in the laws and regulations to which we are subject. Your data will be routinely barred or deleted in accordance with the legal regulations if the purpose of storage no longer exists or a prescribed retention period expires.
In addition, we will delete your data if you request us to do so via privacy@vc999.eu and we have no legal or contractual retention obligation or other duty to secure this data. -
Visiting the website
You can visit the VC999 websites without informing us who you are and without divulging any personally-related information that serves as a direct proof of identity.
When you visit our website, our servers temporarily store the following data in protocol files, the so-called server logfiles.- IP address of the requesting computer
- Date and time of the access/retrieval
- Name and URL of the data retrieved
- Country from which the access to our website took place
- Name of your Internet provider
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Respective data quantity transmitted
- Last visited webpage
- Browser settings
- Language and version of the browser software
- Activated browser plugins
- to deliver the contents of our website correctly
- to optimize the contents of our website and the advertising for it
- to provide the information necessary for criminal prosecution in the case of a cyber attack
- to further improve our products and services as well as our website
- to collect statistical data
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Contact
You have the option of contacting us via our website using a form or by email. If you wish to contact us, the following information is required (boxes marked with * are mandatory). The other information is voluntary:
- Name*
- First name*
- Company
- Street*
- Post code*
- Town*
- Country*
- Email-address*
- Message
The information given in the boxes marked as mandatory is for the purpose of dealing with your concern. In order to provide you with target-oriented information, we also collect and process information that you supply voluntarily.
The personal data transmitted by you will not be merged with other data.
The legal basis for the processing of your personal data is the existence of our legitimate interest in this service. If the purpose of making contact is the fulfillment of a contract, whose contracting partner is you, or the execution of precontractual measures, then this is an additional legal basis for the processing of your personal data.
You can object to this data processing at any time. Please send your objection to the following email address: privacy@vc999.eu
Your personal data will be deleted as soon as it is no longer required for achieving the purpose of its collection.
Moreover, we will request personal data from you if you apply via our websites for a possible job at VC999. The data that we collect from you is clearly evident when you send us your application documents and we will only use this data to evaluate your job application. By applying, you grant us the right to store these documents for the period of time required to find a suitable candidate. Subsequently, the data will be deleted. -
Marketing purposes
In addition to the processing of your personal data for handling your offer or order, we also use your data on the basis of our legitimate interest for the following purposes:
- to permanently improve the purchasing experience and to make it customer-friendly and individual for you
- to communicate with you regarding your orders
- as well as certain products or marketing campaigns
- to recommend products or services to you that might be of interest to you
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Cookies
On the basis of our legitimate interest, we use so-called cookies on our website. These are small text files that are stored on your computer with the aid of your browser. When you visit a website, a cookie may be stored on your operating system. This cookie contains a characteristic character string that enables the clear identification of the browser when you visit the website again.
By means of cookies, information and offers on our website can be optimized in your interests. Cookies enable us to recognize visitors again. The purpose of this recognition is to make it easier for you to use our website.
Only pseudonymous data are stored in the cookies we use. On activation of the cookie, it is assigned an identification number. Your personal data will not be associated with this identification number. Your name, your IP address or similar data that would enable the cookie to be direct associated with you is not stored in the cookie.
We use temporary cookies. These store a so-called session ID, with which various requests by your browser can be associated with the common session. This allows your computer to be recognized when you return to the website. We use this type of cookie to ensure the operation and functionality of our website.
In addition, we use permanent cookies that are placed on your computer beyond the respective usage process. On visiting us again, our website automatically knows that you have already visited us and which entries and settings you prefer. These cookies (lifetime 1 month to 10 years) are stored on your hard drive and delete themselves after the specified time. The exclusive purpose of these cookies is to adapt our offering as closely as possible to your customer wishes and to make surfing our website as comfortable for you as possible.
The acceptance of cookies is not a prerequisite for visiting our webpages.
Most internet browsers accept cookies automatically. If you do not wish this to take place, you can set up your browser so that it informs you of the setting of cookies, enabling you to allow them only in the individual case. You can also set up your browser so that no cookies are placed on your computer or so that you receive a warning message when a new cookie arrives. Some browsers offer you the option, for example, to accept first-party cookies, but to block third-party cookies.
Furthermore, cookies that have already been set can be deleted via an internet browser or another software program. This is possible in all popular internet browsers. The general rejection of cookies can be set in the settings of your web browser. -
Analysis tools
Our website uses functions of the following web analytics services:
- Google Universal Analytics
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Google Universal Analytics
On the basis of our legitimate interest, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google uses cookies.
We use Google Analytics including the functions of Universal Analytics. Universal Analytics allows us to analyze the activities on our pages across devices (e.g. when accessing the website using a laptop and later using a tablet). This makes it possible to assign a pseudonymous user ID to data, sessions and interactions across several devices and in this way to analyze the activities of a user who uses several devices.
The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored on a Google server in the USA. Google is certified under the terms of the Privacy Shield agreement, thus guaranteeing that European data protection laws are complied with.
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google uses this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide other services for use relating to website and internet usage. Google will not merge your browser’s IP address transmitted within the scope of Google Analytics with any other data held by Google.
We use Google Analytics only with IP anonymization activated. This means that the user's IP address will be shortened by Google within EU Member States or in other member states of the European Economic Area. Your full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases.
You can prevent the collection and transmission of the data generated by the cookie relating to your use of the website (including your IP address) to Google and its processing by Google by downloading and installing the browser plugin provided via this link
http://tools.google.com/dlpage/gaoptout?hl=de An opt-out cookie will be set that prevents the collection of your data when visiting this website in future. Please note, however, that in this case you may not be able to use the full functionality of this website. In order to prevent data collection by Universal Analytics across different devices, you must carry out the opt-out procedure on all systems that you use. Further information on Universal Analytics can be found here:
https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
For more information on the terms of use and data protection, see www.google.com/analytics/terms/de.html bzw. unter www.google.de/intl/de/policies/ . Please note that this website uses the Google Analytics extension “gat._anonymizeIp();” to ensure that IP addresses are collected anonymously (known as IP Masking. -
Social network plugins
Social plugins are integrated simply by setting links.
Our webpages contain no links to social plugins
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Your rights as the data subject
You have a fundamental right to information, correction, deletion, restriction, data portability, objection and revocation in relation to your personal data. If you believe that the processing of your data violates data protection laws or that your rights under data protection laws have been violated in some other way, you can complain to the Eidgenössischer Beauftragter für Datenschutz und Öffentlichkeit (EDÖB) [Swiss Federal Data Protection and Information Commissioner].
If you have any questions, suggestions and wishes, please contact privacy@vc999.eu -
Use of this website by minors
This website is aimed at an adult audience. It is forbidden for minors, in particular children under 16 years of age, to transmit personal data to us or to register for a service. If we determine that such data has been transmitted to us, it will be deleted from our database. The parents (or the legal custodian) of the child can contact us and apply for the deletion or deregistration. For this purpose we require a copy of an official document that identifies you as parents or the legal custodian.
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Data security
We take technical and organizational safety precautions in order to protect your personal data against manipulation, loss, destruction or access by unauthorized persons and to ensure the protection of your rights and compliance with the applicable data protections regulations.
The measures taken are intended to ensure the confidentiality and integrity of your data as well as the permanent availability and load capacity of our systems and services in the processing of your data. In addition, they are intended to ensure that the availability of your data and access to it is quickly restored in the event of a physical or technical incident.
Our security measures also include the encryption of your data. When your data is transmitted to us, it is encrypted by Transport Layer Security (TLS) / Https encryption. All information that you enter online is transmitted via an encrypted transmission path. This means that this information can never be viewed by unauthorized third parties.
Our data processing and security measures are subject to continuous improvement in line with technological development.
We also take our own in-house data protection very seriously. Our employees and the service providers commissioned by us are obligated to secrecy and compliance with the data protection regulations. Moreover, they are granted access to personal data only to the necessary extent. -
Amendments to the privacy policy
This privacy policy can be added to or amended by the company at any time. All amendments and addenda are at the company's discretion. The present version is dated May 22nd, 2018.